Travcart LLC respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you visit or use our website, services, or make bookings through us.
This policy applies to all users of our website and services.
1. Information We Collect
a) Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Passport details, date of birth, nationality (when required for travel bookings)
- Emergency contact details (if required)
b) Booking & Transaction Information
- Travel itineraries, bookings, ticket numbers
- Payment transaction references
- Customer support correspondence
c) Technical Information
- IP address
- Browser type & device information
- Pages visited and usage data
- Cookies and tracking technologies
Important: We do not store your full card details on our servers. All payments are processed securely via PCI-DSS compliant payment gateways.
2. How We Use Your Information
- Process bookings, reservations, and travel services
- Provide customer support
- Send booking confirmations and service communications
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory obligations
- Send promotional offers (only if you opt-in)
3. Cookies & Tracking Technologies
- Improve website functionality
- Analyze traffic and usage
- Remember your preferences
You can disable cookies in your browser, but some parts of the website may not function correctly.
4. How We Share Your Information
- Airlines,and other travel suppliers to complete your booking
- Payment processors and fraud prevention services
- IT and hosting providers
- Legal or regulatory authorities when required by law
We do not sell your personal data to third parties.
5. Data Storage & Security
- We use reasonable administrative, technical, and physical security measures to protect your data.
- Payment transactions are encrypted and processed via secure gateways.
- While we take strong precautions, no system is 100% secure.
6. International Data Transfers
As a travel company, your data may be transferred to suppliers and partners inside and outside the United States
(for example airlines). We ensure such transfers are made only as necessary to fulfill your booking.
7. Your Rights (US Privacy Rights)
- Request access to your personal data
- Request correction of your data
- Request deletion of your data (subject to legal and business requirements)
- Opt out of marketing communications at any time
You can exercise these rights by contacting us.
8. Marketing Communications
- You will only receive marketing emails if you have opted in.
- You can unsubscribe at any time using the link in our emails or by contacting us.
9. Data Retention
We retain your information only as long as necessary to:
- Complete bookings
- Meet legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
12. Contact Information
For any privacy-related questions or requests, contact:
Travcart LLC
Email: info@travcart.online